Job Title -Service - Electrical EngineerLocation Chennai/Hyderabad/Bangalore/Delhi/Ahemedabad/LucknowReporting to Manager- ServiceLevel Middle ManagementQualification: Required BE - Electrical and ElectronicsExperience: Required 1 - 3 years experience in testing and service in Electrical industryLanguages Preffered English, HindiJob Responsibilities - and gt;Analyse customer complaints, - and gt;offer proposal for repair or modification, negotiate and finalise service, - and gt;ensure proper invoicing and payment, - and gt;rectify complaint, monitor relay performance, co-ordinate relay testing to ensure customer satisfaction and enhanced revenue through customer service, - and gt;prepare quotation against enquiry, negotiate and finalize with customer, acquire order, - and gt;ensure proper contract execution, initiate invoicing and follow-up for payment to ensure customer satisfaction and revenue through customer service,- and gt; supervise and monitor sale of spares against enquires, contribute to development of spares price list, follow-up to service orders, - and gt;report periodically on sales achieve spares sales targets, respond to customer queries, - and gt;co-ordinate with overseas offices for technical assistance, provide technical and customer support to regions on technical issues, train staff, customers and franchisees in relevant areas to improve quality of service delivery.Competencies Technical: Product knowledge, commercial knowledge, good understanding of company's business and products, Customer responsiveness. Behavioural: Communication skill, negotiation skill, Interpersonal skillOur contact details:Pegasus Staffing Solutions93 Arcot RoadLakshmi TowersIV floor Kodambakkam Chennai 600024 IndiaPhones: 91 44 42046607/08Visit
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hotjobs column FOR EVERY 25TH CANDIDATE PLACED THROUGH OUR AGENCY IN INDIA/OVERSEAS , HE/SHE WOULD BE ELIGIBLE FOR A CASH AWARD OF RS. 25000/- OR $500/- THROUGH OUT 2007. FOR DETAILS VISIT OUR WEBSITE
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