CBI director-general Richard Lambert has insisted that HR professionals hold the key to businesses' future fortunes. "We are in a world now - and will be even more so in 10 years' time - where the difference between success and failure for companies will be the quality of their human capital," he exclusively told Personnel Today. "Ten years ago companies succeeded or failed on the way they used their physical infrastructure: their factories, logistics systems and supply chains. Now and increasingly so it is down to the ability to identify, attract, train and retain the best talent." Listen to CBI director general Richard Lambert's comments on HR's future

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