
21st July 2007, 03:25 AM
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Technical Support Executive
Job description Develops customer contact solutions by troubleshooting and resolving problems involving voice, web, e-mail, and fax; maintaining trouble ticket queue.Customer care technicians take calls from customers and initiate the right response to them, positively and professionally.Dealing with a wide range of products and using a powerful information database, you'll provide remote solutions to problems, increasing in complexity along with your experience level. Prerequisites:-1) Any Graduate2) Accuracy3) Fluency in English 4) Clear communication skills5) Ability to work independently6) Confident telephone manner7) InitiativeTechnical Skills:-1) Broad technology knowledge(Operating systems,Hardware)2) Proficiency in Office Technology3) Willingness to work in ShiftsDOCUMENTS REQUIRED:- *Updated Resumes - 2 Hard CopiesWalk in at Earliest: - Fairlinks Placements # 315,IIIrd Floor Amrutha Estates Himayatnagar Hyderabad-500029 Beside Minerva Coffee Shop Tel: 23262620 / 23221194 / 23224168 / 70
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