9th August 2007, 05:14 AM
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Customer Experience Researcher / Consultant
Required Skills- An MBA/MS preferably in a human or social science degree; usability, market research, and / or human factors a plus- Must have a minimum of 1 to 3 years combined progressive, consultative experience in market research, and/or usability testing - A background in one or more of the following: human factors, data analysis, research, questionnaire design, statistics, User Experience or UI design- Experience working within the internet - The ability to thrive in a fast-moving, dynamic, and relatively unstructured environment is essential - Familiarity with Customer Experience Management or Market Research disciplines - Proven ability to deliver outstanding results - Microsoft Office (Word--styles, tables, and templates; Excel- macros, charts and graphs; PowerPoint- text and graphics)
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