Branch Manager responsibilities for Individual Business LendingMotivating, monitoring and on the job training of branch team of Loan Officers and Credit officersEnsuring attractive and well maintained branch premises and appropriate discipline within branch teamBuilding and monitoring branch portfolio for healthy performanceEnsuring good Service Quality for branch customers, within approved Turn Around TimesMarketing and promotion amongst branch catchment areaScrutiny/ analysis of data gathered by Loan OfficersRandom verification of prospective clientsAssessment of loan proposals prepared by Loan OfficersDecisioning on proposalsClose tracking and follow up of all arrears, specially those beyond 30 daysEnsuring adherence to approved processes and support to audit teams internal and externalDaily work of IBL BM will consist of Holding and participating in Arrears committee meetingsHolding and participating in Credit Committee meetingCustomer Service and problem resolutionMonitoring branch portfolioEnsuring maintenance of branch infrastructureFollow up with customers with arrears beyond 30 daysPerformance management of branch staffRegular reporting of branch and team performance to superiors




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