BRANCH MANAGER-INDIVIDUAL BUSINESS LENDINGLeading a team of 8-10 individual loan officersMotivating, monitoring and on the job training of branch team of Loan Officers and Credit officersEnsuring attractive and well maintained branch premises and appropriate discipline within branch teamBuilding and monitoring branch portfolio for healthy performanceEnsuring good Service Quality for branch customers, within approved Turn Around TimesMarketing and promotion amongst branch catchment areaScrutiny/ analysis of data gathered by Loan OfficersRandom verification of prospective clientsAssessment of loan proposals prepared by Loan OfficersDecisioning on proposalsClose tracking and follow up of all arrears, specially those beyond 30 daysEnsuring adherence to approved processes and support to audit teams internal and external.Holding meetings with individual loan officers on customer requirements.Holding and participating in Credit Committee meetingCustomer Service and relationship buildingMonitoring loan and credit portfolioRegular reporting of branch and team performance to superiors Ensuring maintenance of branch infrastructureFollow up with customers with arrears beyond 30 daysPerformance management of branch staff




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