Britannia Building Society has built a team of in-house coaches externally qualified by The Institute of Leadership*and Management (ILM). Ten employees at the organisation have been awarded a Level 7 Diploma in Leadership Mentoring*and Executive Coaching*– the highest level of qualification offered by ILM. A further 20 Britannia employees are currently enrolled on the programme, with additional programmes planned for 2007 and 2008. Adrian Powell, head of leadership development at Britannia, said: "Our aim is to build an internal coaching capability*that allows us to offer a high standard of development for people across the Britannia Group. We are planning to have a pool of about 80 coaches by the end of 2008." Kim Parish, chief executive*at ILM, said: "The managers who achieve this diploma will be able to cascade their knowledge and learning throughout the organisation, resulting in significant business benefits." Britannia is Britain's second largest mutual and...

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